Clearing House Transport

Acceptance and Utilisation of Traffic Information Services

The development of new technologies and technology-based services is usually a technology driven process where the technological feasibility stands in front rather than the need of the user or a directly perceivable utility. For these reasons, only a slow implementation of traffic telematic services can be observed, too. In the area of private usage the comprehensible evidence of usefulness of many services for potential users is missing so far. This also restrains the readiness to pay user fees for such services. The expactations that the acteptance among the users grows with the qualitative improvement of the services thanks to new data collection technologies (especially GALILEO as well as combinations of GALILEA and GPS) are basically eligible. At the same time, these quality improvements are only a very general approximation to the user needs. The actual problem, to consider the user group specific needs and guarantee individual utility and economic benefit, is solved with this only in parts. Only little qualified and representative information on basic traffic related information needs of different population groups is available. The expected success of traffic telematics will only be met if information offering and information demand match. Out of this reason, the DLR-IVF conducted in the framework of the DLR-intern project RAVE a representative telefone interview in collaboration with INFAS, Institut für angewandte Sozialwissenschaft GmbH, Bonn. Universe of the survey is the German-speaking population from the age of 16 years on. The sample covers 2,200 persons. The distribution of characteristics of the randomly drawn sample is adjusted to the universe with the help of weighting factors and is therefore reprensentative for the 66 million German-speaking inhabitants of the Federal Repbulic of Germany from 16 years on. Objective of the survey was to acquire the user needs in regard of statistical and dynamical information and the support of traffic participation as well as to check the acceptance of traffic telematic problem solutions. The survey includes following aspects: * System configuration - The system configuration includes the technical and creative requirements for an innovation, here: for an traffic information service. This includes hardware and software requirements. Important is the design of the device as well as the operation manner of the device, always from the potential user's point of view. * Duty characteristics - The duty characteristics describe the function of traffic information services that are geared to the question "When, for whom, where and how often is which information important?" * User characteristics - The user characteristics cover the socio-demographic and -economic aspects as well as the basically technology affinity of the potential user (availability and usage of IuK-technolgies ...), his mobility in principal (choice of means of transportation, vehicle availability ...) and general preferences (motivation) of the user regarding his mobility, his handling with technologies etc.

General information on data set

Temporal and spatial information

Time period of data collection 1 June 2004 - 30 June 2004
Country Germany
Additional Information

Investigation and data collection methodology

Data set variables see available files
Investigation design Cross Section
Frequency of data collection other (not specified)
Data collection method Survey
Data collection tool Questionnaire, Interview, Counting
Analysis unit Person
Population German-speaking population from the age of 16 years on.
Sample size 2,200 persons

Access to data set

Collected by
  • Institut für angewandte Sozialwissenschaft GmbH (infas)
  • DLR - Institut für Verkehrsforschung
Contact for data set

Deposit Information

Depositing User Antje von Schmidt
Date Deposited 14 Nov 2005 14:14
Last Modified 08 Mar 2012 10:52
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Available Files
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